AK10Enjoying yourself is great — but staying within your limits matters even more. Responsible gaming keeps both you and your family in a good place. We're more than just a gaming platform — we're here for you.
AK10-we believe that responsible gaming is part of a healthy lifestyle. Online gaming and betting are meant for fun and entertainment — they should never come at the cost of your family, your work, or your financial security.
We understand that the urge to play can sometimes get a little overwhelming. That's why AK10 Special tools have been built — so you can decide for yourself when to stop, how much to spend, and when to take a break.
Many people in Bangladesh assume betting is inherently risky — but with the right boundaries in place, it can be a safe form of entertainment. AK10-follow the responsible gaming guidelines and build healthy gaming habits.
Betting and gaming are entertainment — not a source of income. Never chase your losses by betting more. Keep every wager within your means.
AK10 We never encourage you to bet beyond your limits. If our system detects unusual behavior, it will automatically offer assistance.
AK10 has provided these tools to help you stay in control of your gaming habits
Set a maximum daily, weekly, or monthly deposit limit on your account. Once a limit is set, it cannot be increased before the specified period ends. This helps you stay within your budget.
When you feel like you need a break, temporarily close your account for anywhere between 24 hours and 30 days. During this time, logging in or placing bets will not be possible. Use the time to spend with family.
If you feel the problem is getting more serious, you can self-exclude for a fixed period of 6 months to 5 years. All promotional communications will be stopped and your account will remain completely inactive during this time.
Set a time limit for each gaming session. Once that time is up, AK10 will automatically alert you. Spending long hours in front of a screen isn't good for your health.
View your gaming history, total deposits, withdrawals, and win/loss stats at any time. Staying aware of your own habits makes it easier to stay in control.
AK10's support team is always ready to help with any issue or concern. Reach us via live chat or email. We don't judge — we help.
Setting limits on AK10 is simple. Just a few steps are all it takes to protect yourself. You can make changes anytime from your account settings.
Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period. This is by design.
Log in to AK10 with your mobile number and password, then click the profile icon in the top right corner.
Select the "Responsible Gaming" option from your profile menu.
Deposit limit, session timer, cool-off period, or self-exclusion — choose what you need and set the amount or time frame.
An OTP will be sent to your mobile to confirm the settings. Verify with the code and your limit will take effect immediately.
If you're having trouble adjusting your settings on your own, contact our support team directly — they'll be happy to help.
If you notice these signs, don't wait — seek support now
| # | Warning Signs | What to Do |
|---|---|---|
| 1 | Chasing losses by placing more bets | Take a Temporary Break |
| 2 | Hiding your betting from family or friends | Talk to someone you trust |
| 3 | Feeling restless or uneasy when you're not betting | Activate Self-Exclusion |
| 4 | Betting with household money, borrowed funds, or savings | Set a Deposit Limit |
| 5 | Playing for hours on end while neglecting sleep, meals, or work | Use the Session Timer |
| 6 | Trying to stop but unable to | Contact AK10 Support |
If you notice any of these signs in yourself or someone you care about, take action right away. AK10 Always by your side — without judgment, with compassion.
Ask yourself the questions below. Answering honestly will help you understand where your gaming habits stand.
If most of your answers are "Yes" — you have a healthy level of control. But if "No" comes up more often, AK10 Don't hesitate to reach out to support.
These questions are just for you — no one else needs to see them. Honest answers will point you in the right direction.
Learn how each tool works
Set a daily limit of up to ৳5,000, weekly up to ৳20,000, or monthly up to ৳50,000. Once you reach your limit, no further deposits will be allowed. Lowering your limit is instant, but increasing it requires a mandatory 24-hour waiting period.
Set a cap on how much you wager in a given period. This tool is especially useful for players who tend to bet more when caught up in the excitement of winning. Once the wager limit is active, any bets exceeding it will be automatically declined.
Your gaming will automatically stop once you've lost more than a set amount. For example, setting a daily loss limit of ৳2,000 means you won't be able to lose beyond that. It's one of the most effective ways to protect yourself from financial harm.
A notification will appear every 30, 60, or 90 minutes reminding you how long you've been playing and how much you've spent. These short check-ins help you stay aware.
Take a break lasting anywhere from 1 day to 6 weeks. Your account remains active during this time, but placing bets or making deposits will not be possible. Once the cool-off period ends, your account is reactivated automatically.
Close your account for 6 months to 5 years, or permanently. Any attempt to open a new account during self-exclusion will be rejected. Making this decision takes courage — and we respect you for it.
AK10 Strictly prohibited for anyone under 18. Date of birth is verified at registration, and a national ID may be requested if there is any doubt. Any account found to belong to a minor is closed immediately.
If there are children or teenagers in your home, make sure they cannot access your device or login details. Always log out of the AK10 app or site after use.
If your child uses your device, enable parental controls on your browser. Never share your ak10 account password with anyone, and always log out after each session.
Simple answers to the most frequently asked questions